The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Water sports
Golf course
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's play area
Toys
Kids club
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Jacuzzi
Massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Blvd. Kukulcan Km. 11, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan Km. 11, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
1.1
km
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
910 m
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
910 m
Aquarium
Interactive Aquarium
1.2
km
Museum
Cancun Wax Museum
1.1
km
CancunMexico
Avenida Kukulkan
2.0
km
Blvd. Kukulcan Km 9
Cancun Convention Center
2.1
km
Night club
Coco Bongo
2.1
km
Beach
Chac Mool Beach
1.2
km
Chetumal Km 36. 5
Water Park at The Grand
650 m
Night club
The City Nightclub
2.0
km
Museum
Museo Subacuatico de Arte
1.8
km
Shopping Area
Fashion Harbour
1.2
km
Beach
Playa Marlin
2.0
km
Mall
Luxury Avenue
2.1
km
Night club
Palazzo
2.1
km
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
1.9
km
Park
arte Garden
1.1
km
Mall
La Madonna
1.2
km
Mall
Kukulcan Plaza
2.1
km
Beach
Playa Forum
2.2
km
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1.9
km
Night club
Daddy'O
1.9
km
Beach
Mandala Beach Club
2.0
km
Night club
Mandala Nightclub
2.1
km
Blvd. Kukulcan 13
Marlin Beach
1.8
km
Punta Nizuc - Cancún 210
Playa Lagarto
1.9
km
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
10 m
Shopping Area
Flamingo Mall
310 m
Blvd. Kukulcan
Parque Ventura Cancun
10 m
Restaurants
Bubba Gump Shrimp Co
260 m
Flamingo Mall Boulevard Kukulcán km 11.5
Hong Kong
10 m
Blvd Kukulkan Km 9
Bungee Bar
10 m
Blvd. Kukulcan
Come'n Eat
10 m
Blvd Kukulcan km 12.5
Bamboo Brisas
360 m
km 18.7 Blvd Kukulcan Condominio Brisas
Los Gallos Restaurant
360 m
Blvd. Kukulcan Km. 18.5
Moonlight Trattoria E Pizza
360 m
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
Bubba Gump
260 m
Carretera Cancun-Chetumal Km 22 Cancun Airport
Pelicanos
230 m
Blvd.Kukulan Km.11.5 Z.H.
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
great location
improvement needed
not included
7.6/10
Very good
Rooms
8.8
Location
9.5
Service
5.8
Dining
7.1
Guest reviews
7.6/10
based on 8 reviews
3.5/5
based on 4190 reviews
7.2
7.2/10 based on 1491 reviews
#101 of 273 hotels in Cancun based on Tripadvisor
George
United Kingdom,
March
2024
7.2/10
The hotel offers a great location right on the beautiful beach with plenty of lounge chairs and is close to everything. The rooms are clean and comfortable, but the service needs a lot of improvement. The dining experience includes a variety of options but is not included in the price. Overall, it's a good value for money stay with some areas for enhancement.
Rooms
8.0
The rooms are clean and comfortable, even with the closed windows.
Service
5.0
There is a need for a lot of improvement to enhance customer service.
Location
9.0
The hotel is right on the beautiful beach with plenty of lounge chairs and close to everything.
Dining
7.0
The dining includes a variety of options but is not included in the price.
Facilities
8.0
The hotel offers car hire, dry cleaning, housekeeping, laundry, valet parking, welcome drink, and tours/ticket assistance.
clean
improvement needed
Edward
United States,
November
2023
8.2/10
I absolutely loved my stay at this hotel! The location couldn't be better, right on the beautiful beach with plenty of lounge chairs and close to restaurants. The rooms were spacious, clean, and had a nice view of the gulf even with the closed windows. The service, though friendly, could use some improvement. The dining options were satisfactory but not included in the price. Overall, a great value for money.
Rooms
9.0
The rooms were spacious with a nice view of the gulf even with the closed windows.
Service
7.0
The service was friendly but needs improvement.
Location
10.0
The hotel is right on the beautiful beach and easy to access by bus or taxi.
Dining
7.0
The dining options were not included but satisfactory.
Facilities
8.0
The facilities were good for a comfortable stay.
Rupert
United Kingdom,
November
2023
6.4/10
The hotel offers stunning views of the gulf from rooms with jacuzzis and two double beds. However, customer service needs significant improvement; room service and other amenities are lacking. The location right on the beautiful beach in Cancun`s Zona Hotelera is a major highlight, though everything is charged for. Dining options are not included, and the facilities are average.
Rooms
8.0
The rooms offer a nice view of the gulf and are equipped with jacuzzis and two double beds.
Service
5.0
Customer service requires a lot of improvement; many essential services like room service and valet parking are lacking.
Location
9.0
The location is fantastic, right on the beautiful beach in Cancun`s Zona Hotelera, offering stunning views and close proximity to everything.
Dining
5.0
Dining options are not included, and there are limited choices available.
Facilities
6.0
Overall, the facilities are average, and the hotel focuses on charging for additional services.
David
United States,
November
2023
8.4/10
I had an amazing stay at this hotel! The room had a balcony with a stunning street view and a nice view of the gulf, especially being on the higher floors. The service could use some improvement, especially in customer service aspects like room service, car hire, and housekeeping. The location was just perfect, right on the beautiful beach, offering a relaxing atmosphere. The dining experience was great with fresh fish dishes. The facilities were modern and convenient, making my stay enjoyable.
Rooms
9.0
The room with a balcony and street view on the higher floors was truly delightful.
Service
6.0
While the service had room for improvement, the staff tried their best to assist with various needs.
Location
10.0
Being right on the beautiful beach was a dream come true, offering easy access to the sea and stunning views.
Dining
8.0
The dining experience was fantastic, especially enjoying the fresh fish dishes.
Facilities
9.0
The facilities were modern and convenient, enhancing my overall experience.
John
United Kingdom,
October
2023
7.6/10
I absolutely loved this hotel! It's located right on the stunning beach with plenty of lounge chairs, and it's so convenient being close to everything. The rooms were spacious, modern, and had a balcony, making my stay even more enjoyable. However, the service needs a lot of improvement to enhance the overall experience. The price was reasonable, but definitely not ideal for the level of service received.
Rooms
9.0
The rooms were spacious, modern, and had a balcony.
Service
5.0
The service needs a lot of improvement to make in customer service.
Location
9.0
I loved being right on the stunning beach with plenty of lounge chairs and close to everything.
Dining
7.0
The dining experience was not included but could have been better with more options.
Facilities
8.0
The facilities were great and convenient for my needs.
Kate
United Kingdom,
August
2023
8.8/10
This hotel is a hidden gem! The rooms with jacuzzi on the higher floors, balcony, and sea view are absolutely stunning. The service has room for improvement, especially in terms of customer service. The location is unbeatable, right on the beautiful beach with easy access to shopping and restaurants. The dining options are not included but worth trying for the delicious pho. The facilities are top-notch, making the stay truly relaxing and enjoyable.
Rooms
10.0
I stayed in one of the rooms with a jacuzzi on a higher floor, balcony, and sea view - it was like a dream!
Service
7.0
The customer service needs improvement, but the staff tried to make my stay pleasant.
Location
10.0
The hotel's location is a paradise, right on the beautiful beach with easy access to everything you need.
Dining
8.0
The dining experience was delightful with the included pho, a must-try for food lovers.
Facilities
9.0
The facilities at the hotel were fantastic, adding to the overall luxury and comfort of the stay.
Arthur
United States,
August
2023
8.6/10
What a wonderful spot by the beach with friendly staff and comfy rooms. The dining experience could use more options, but overall a delightful stay with well-maintained facilities.
Rooms
9.0
The rooms with sea view and a jacuzzi on the higher floors were fantastic, complete with a nice balcony.
Service
7.0
While the service needs improvement, the staff was friendly and accommodating.
Location
10.0
In the heart of Cancun's Zona Hotelera, right on the beautiful beach with plenty of lounge chairs.
Dining
8.0
The included dining options were delicious with craveable salads, but more variety would enhance the experience.
Facilities
9.0
The facilities were top-notch, providing everything one needs for a relaxing stay.
Beachfront location
Service needs improvement
Arthur
United Kingdom,
May
2023
7.6/10
The hotel offers a great stay with comfortable rooms and a beautiful beachfront location. However, improvements in customer service would enhance the overall experience. The dining options are satisfactory, and the facilities are well-maintained.
Rooms
8.0
I stayed in a room on a higher floor with 2 double beds and a nice balcony. Even with the closed windows, the room was cozy and comfortable.
Service
6.0
The customer service needs significant improvement, but the staff was friendly and accommodating.
Location
9.0
The hotel is right on the beautiful beach in Cancun's Zona Hotelera, offering a picturesque setting with easy access to shops and lounging areas.
Dining
7.0
The dining experience was pleasant with a variety of delicious pasta dishes. However, more included items would enhance the value for money.
Facilities
8.0
The hotel facilities are adequate, providing all the essential services for a comfortable stay.
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